GENERAL APE
Goh Kiat Wee 23m, Singapore
School: TPS, HSCS, TJC, JJC, SP
Hobbies: swimming,badminton
Sunday, February 11, 2007
Date 11/02/2007
Been working for 3 days already and tml going to hougang mall to relief casper while he is on day off.
Was working at Koolook Central on friday with the manager Betty. Since it is a new shop and it is opened at a place where all the shops are not opened yet, i practically sat on the chair from 11 am to 7.30pm without any customer coming to buy anything or rather stepped into the shop.
On saturday and today,went back to whitesands to work. Today there is a lot of niao(bird) customer, one came in and say his spectacle with glass lens dropped on the floor and cracked, suspecting the quality of the lens is bad.Pls...!!!!If the quality of the lens is bad i think it will crack within one or two days after collection,the fact that it is made of glass it will crack easily what.....and you want us to check if is it the quality of the lens that is bad????Then another uncle came in and waste 1.5hr of my time choosing frame for transition progressive.The lens is already 380 and with the frame i gave him a price of 450 and he dare ask for 380 all in......and he just walked away when i refuse to give any further discount!!!!!Wah laoooo at least ask for 440 i still can give.380???want me to give the frame free ah!
Lesson learnt today is how to deal with customer who question the quality of the lens and weather to give progressive to someone with high hyperopia. I think we can learn something new everyday when working in a retail shop by dealing with all sort of niao ren.
Well.....think i can only hope for a better tml.....
ARMY BOY WROTE AT 10:45 PM